This is the correct sequence of procedures to follow if you have any
problems, concerns or complaints with regard to the allotments. The background
to this is that KBC owns the land but plays no part in the management of
allotments. KBC has signed leases with Kettering Allotments Association for
the fields as a whole on the understanding that all management issues are
dealt with by our management committee and its officers. Therefore if you
ever have any problems, concerns or complaints in the future this is the
1. In the first instance approach your field steward.
2. If you are not satisfied with the response from the
field steward, please write or email the secretary of the management committee
(who is elected by the membership of the association at the AGM).
3. If the secretary’s response is unsatisfactory to you,
please ask that the problem be put to the management committee formally at
its next meeting. The item will appear on the agenda and be minuted.
4. If the committee’s consideration of the problem does
not resolve the problem to your satisfaction, you may request to meet the
committee in person at its next meeting. You will then be invited to attend
the meeting and put your case in person. Under such circumstances it may
be reasonable that you bring one other person of your choosing to be your
5. If you are still not satisfied that the problem has
been resolved, it is then reasonable to go to KBC and ask them to intervene.
All of the above are intended to follow the principles of reasonableness
and reflect the democratic nature of our society and its relationship with
KBC. Of course, if the nature of your complaint is really serious, such as
an allegation of a crime, you should report it directly to the Police. Our
procedures are intended for minor violations of our rules and reasonable
conduct, not criminal offences.